If you’ve never signed up for a hosting account or you have switched companies and the new one uses an account administration console that you have not seen before, you may get confused about how to accomplish a certain operation in your account or on your computer. That’s the reason why, some web hosting companies have prepared a knowledge base, which lists the most frequent enquiries and problems related to the specific platform they use, rather than adding only some generic info. This kind of knowledge base will permit you to find the necessary information swiftly and easily, so you will not need to dedicate lots of time and efforts to things that might require something as simple as clicking on a button or checking off a tickbox. Thus, not only can you get things done, but you can also discover plenty of new and relevant facts, both about the way you can manage your account and about the way the web hosting service works in general.
Extensive Online Documentation in Shared Website Hosting
If you’ve bought your very first shared website hosting account from our company or have migrated your website over to us, you will become familiar with our services and our custom-created Hepsia Control Panel in no time due to the fact that we have compiled a thorough web-based knowledge base where you can find all the information that you will ever need – both general info in regards to the web hosting service as a whole and more specific info about the different functions that you can use and the challenges that you can experience. The articles themselves are available in 2 locations. The whole article collection is accessible via the Control Panel’s Help section. You can find articles that are dedicated to the different functions in each section of the Control Panel as well. You can discover how to accomplish basically everything, from creating an .htaccess config file to managing an electronic mailing list, and all the articles feature in-depth guides, so you won’t ever become perplexed due to an unclear text. Needless to say, in case you chance upon a more specific obstacle and you’re unable to find an adequate solution in our knowledge base, you can contact our client care staff members 24-7.
Extensive Online Documentation in Semi-dedicated Hosting
We’ve compiled an in-depth online knowledge base for all our current and potential clients, so in case you get a semi-dedicated server plan through us, you’ll be able to find any info that you need at any moment. We’ve got a vast number of educative articles, which will help you understand better what is happening in your account – "What is PHP?" and "What are file access permissions?" are merely two instances. Our comprehensive manuals will help you do anything you want – uncompress an archive, import a database, redirect a domain, and so on. In addition, we also have troubleshooting instructions, which will permit you to find out what spurs a certain problem and the feasible solutions for it. In case you aren’t able to send e-mail messages or your domain name returns an HTTP 500 error message, for instance, you can browse our knowledge base and resolve the issue momentarily. The articles can be accessed through each Control Panel section, as well as through the all-inclusive Help section.