Installation and Troubleshooting
Learn what the Installation & Troubleshooting attribute offered together with the Virtual Private Servers and the dedicated servers entails.
Apart from having more resources, a very good reason why you can get your own web server and use it instead of a shared hosting plan is the fact you are able to install and run a wide variety of software. With a shared account, you can use apps, which don't require root access and are not installed server-side, so if you need specific software for your web sites, you can't install it on a shared hosting server. This is not so with a server of your own in which you can install whatever you need. The downside is that you may not have much experience and dealing with your own hosting server is more complicated that managing a shared hosting account where the provider handles most things. This is the reason why we offer an additional service for our server packages called Installation & Troubleshooting and you can make use of it any time that you face any difficulties with the management of your hosting server.
Installation and Troubleshooting in VPS Web Hosting
The upgrade could be ordered for any one of the virtual private server
plans no matter the OS and CP that you've selected or the task that you need to be performed as our administrators will help you with everything related to the software on the machine. This includes, but is not limited to, installing third-party programs, setting up server options, troubleshooting scripts if they do not perform adequately, etc. The upgrade provides an hour of work and if a specific task requires less time, the remaining minutes will be available for the future and shall be listed within the virtual private server billing Control Panel. You can use the Installation & Troubleshooting service either as an individual upgrade or as an addition to the Managed Services upgrade, which provides half an hour of custom work on your hosting server. Thus, you'll be able to work on your Internet sites without needing to worry that you'll not be able to use some app or losing time on complex matters.
Installation and Troubleshooting in Dedicated Servers Hosting
If you need our upgrade for any reason, you could add it to your dedicated server
with a couple of clicks through the billing Control Panel or if you will need some custom work on the hosting server immediately after it is put in place, you can get the upgrade during the signup procedure and tell us what do you require to be performed, so everything shall be ready once your server is operational. Sixty minutes of custom work are added to your account each and every time you obtain the upgrade, so you can employ this service as frequently as you need. If some task needs less time to be finished, you'll not lose the remaining minutes and they shall be available for future tasks. Our upgrade will permit you to focus on developing and advertising your Internet sites without spending time on maintaining the dedicated hosting server or the software installed on it. You can take advantage of it if you also use our Managed Services upgrade, but the 30 minutes it provides aren't enough to execute all tasks that you need.