A 99.9% Server Uptime
Our shared website hosting system is based on a stable, enterprise–class hardware configuration and a strongly tweaked Linux distro. This is why, no matter what your web site is, or how many visitors you’ve got, or even in case there’s a denial–of–service assault, our servers will stay up and running and your sites will remain online.
All our Linux shared website hosting services packages offer a 99.9% server uptime guarantee. And irrespective of which datacenter you select, our uptime guarantee stays unchanged.
A 99.9% Network Uptime
In order to deliver a premium hosting service, you can barely count on the default network configuration in a datacenter. We’ve set up our very own custom internal network in an attempt to ensure the best connection speed with the rest of the world.
And because of this, no matter which data centers you select: our USA based data center, our United Kingdom based data center, in our Finland based data center, in our Eastern Europe based data center or our Australia based data center, you can enjoy an assured 99.9% network uptime. And this guarantee applies to all web hosting services offered in each datacenter.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting plans. If you’re unsatisfied with our hosting services, or if you find them inadequate, or if you decide that you should have a VPS web hosting rather than a cloud hosting package – you will receive a reimbursement, no questions asked.
All domain name registrations are non–refundable, but you’ll keep total control over your domains even if you delete your account with us.
24/7 Technical Support
We’ve conscientiously handpicked each member of our 24x7 support department to make sure that we can offer the very best technical support service that you can possibly get. Each one of our support engineers has many years of experience working with hosting accounts behind his back, so they know what they are doing. Besides, they are available 24–7 – you can contact them at any moment and they’ll reply as quickly as possible.
Their average response time is under 20 minutes, whilst with other hosting vendors you are forced to wait for days. Besides, we offer you a 1–hour response time guarantee. Irrespective of what happens, your inquiries will be responded to within one hour.