Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center Section

  • In the Web Site Control Panel you can find a comprehensive Help section featuring lots of educational articles and commonly asked questions. They are answered by our support team of practiced technicians. Just fill in your question and our clever platform will provide you with the most suitable answer.

  • Top quality support service

  • How–To Video Clips

  • If you would like to see how an action is fulfilled or how an issue is remedied, rather than just reading about it, examine our compilation of how–to video tutorials. They cover various different topics and will help you swiftly understand how to work with our Web Site Control Panel.

  • Intuitive help center

  • A Sixty–Minute Ticket Response Guarantee

  • All semi–dedicated servers are backed up by a 24x7x365 client care service and include a one–hour response guarantee. Our competent technicians will be available to you 24–7–365 and will sort out any problem that you may possibly stumble upon within maximum 1 hour after the support ticket submission. In most cases, a reply will be provided to you within 20 minutes.