Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our user help team is qualified to shortly deal with all our Linux shared website hosting services users’ requests and help requests. Via our ticketing system, it will be easy to fill in your question and a support crew member will most likely return to you in less than maximum 1 hour. Realistically, practice shows that the typical solution time period is 20 min.

  • Top quality support service

  • A Top–quality Support Service

  • Contact us at any time needed. Our crew of consultants will undoubtedly be on the web for you 24x7x365 to respond to all of your issues and to handle any problem that you might have. You are able to open a customer assistance ticket from the HQ Linux Hosting Web Site Control Panel or drop an e–mail message any time. Also, on working days, you are able to phone us or use the live chatting option.

  • Intuitive help center

  • An Intuitive Help Section

  • HQ Linux Hosting has built–in a thorough know–how base into the Control Panel so that you can get valuable step by step recommendations anytime. Each section of the Control Panel has its own contextual support area featuring a group of how–to content articles. We have also organized movies to provide you with a better visual representation of exactly how to accomplish any given procedure.