1 hour ticket response
Timely support is our greatest priority and that is why we’ve got a team of trained client support engineers who are ready to offer a prompt solution to any question that you could have. Just open your helpdesk ticket from your Web Site Control Panel and we’ll respond back to you within 1 hour at the latest. In fact, we strive hard and aim for a 20–minute client support ticket response time.
A Topflight Client Support Service
We have a team of web hosting support engineers who will be happy to answer all your requests anytime you require support. Most of our help desk staff members have lots of years of experience in the Linux shared website hosting services industry, which implies that you can always rely on quick and in–depth answers to your questions.
An Easy–to–Navigate Help Section
In the Web Site Control Panel you will find an easy–to–browse Help section where you can get quick tips on how to use our web hosting services. You can see the answers to your inquiries in the F.A.Q. repository, see more tips in the web hosting account management articles or watch our how–to video tutorials.